Kokotel Phuket Nai Yang Beach

Kokotel is one of my favourite hotel chains in Thailand. I had the best experience in Kokotel Ao Nang which is why I chose kokotel in Phuket as well. The staffs are always sooo great, friendly and helpful. The room was very neat and cute as they always are. We specifically booked this one for the private pool from the room. The pool was very clean. I love how they used glass bottles where we could refill the water, great step towards sustainable tourism. The breakfast was great, had loads of options and a coffee machine where we could get our own coffee. It also had a terrace pool with a great view.

The property was very unassuming. We were greeted with a beautiful and sincere welcome and a welcome drink to go with it. The staff member was Prach. What an amazing man. He is the epitome of excellence in customer service! Prach explained everything we needed to know about the hotel, from the restaurant, breakfast hours, pool and drinking water fountains to what was around the hotel that we may need. He was everywhere! Front reception/ bar , to clearing tables in the restaurant. Checking the pool area and assisting whoever needed his help. His happy, attentive and genuine interest in his work and every guest made our stay very memorable. We felt at home at this hotel and this was because of Prach. The hotel itself was clean and had everything we needed. It was comfortable and had a great size shower. The water pressure was a bit light but we managed. Breakfast was minimal but ok. We had the waffles one morning and then they didn’t have them. I asked one lovely staff member if she had any on one occasion when there weren’t any and she actually made my daughter and I some!!! So appreciative of the effort! The pool was a long one on the roof, which was lovely and clean as were the facilities, shower and toilets. Also being on the roof you had sun all day so perfect for tanning! The hotel was a very short walk from a local market, 7 eleven and around the corner was the beach with lots of shops and outdoor eating. We will definitely stay here again. 🤗

Having stayed here a year ago I was impressed with the friendliness of staff, the cleanliness of the hotel and the food in the restaurant. It is close to the beach, the market and the 7-Eleven supermarket. It feels safe to be here especially as I was travelling alone. The staff on reception were very helpful. The rooftop swimming pool is fabulous and runs the full length of the hotel with sunbeds and shades. I used the restaurant a few times and can highly recommend the food, there are more choices in the restaurant than shown on the information page on the tv in the hotel bedroom. I feel more people would use the restaurant if they were aware of all the choices they could make. It would help the hotel to update their information page.

The front of the building does not do it justice Inside was lovely Close to Airport and pleasant beach all very flat and easy access Our room was spotless and we had a lovely long swimming pool we could just walk into. Bigger pool on roof top with beverage served via telephone. Best cheese toastie ever…. Staff Amazing we had a late check out and they could not have been more helpful I have always worked for airlines so have been lucky enough to travel the world in nice hotels and as this was not your high end property I was unsure when booking it was therefore an extra bonus . Very impressed by employees and high standards

I've only stayed for 3-4 hours as I booked this hotel to kill my time before the flight at midnight. The staff were more professional and prompt on all my questions and requests - even more than the famous branded hotels while the room and the bed was way above expectations. I would definitely try this hotel on other occasions. Water was also cleaner than 5 star hotels in Patong area.